Refund policy
At Ludus Catholic Games LLC, we stand behind everything we sell across Ludus Catholic Games, JMJ Catholic Planner, and Holy Scholars. We offer a 30-day money-back guarantee on all products, physical and digital.
Physical Products (games, printed planners, printed curriculum)
- You have 30 days from the date of delivery to request a return or refund.
- Contact us at info@luduscatholicgames.com with your order number and reason for return.
- We cover the cost of return shipping, we'll provide a prepaid shipping label or reimburse your shipping cost.
- Items should be returned in the condition they were received, with all components/pieces included, when possible. If something is missing or damaged, let us know; we'll still make it right under our guarantee.
- Once we receive your return, we'll process your refund to your original payment method within 5–7 business days.
Digital Products (JMJ Planner PDFs, digital games, digital curriculum)
- Because digital products are delivered instantly, no physical return is needed.
- Contact us within 30 days of purchase at info@luduscatholicgames.com with your order number, and we'll issue a full refund to your original payment method within 5–7 business days.
Exchanges
- If you'd prefer an exchange instead of a refund (e.g., a different game or a different planner edition), let us know when you contact us and we'll take care of it.
Questions Email info@luduscatholicgames.com and we'll respond within 1–2 business days.