Shipping policy
Processing Time All physical orders are processed and prepared for shipment within 3 business days of purchase. Orders placed on weekends or holidays begin processing the next business day.
Carriers We ship via USPS, UPS, or FedEx, selecting the most cost-effective carrier for each order based on package size, weight, and destination.
Shipping Rates and Delivery Estimates Shipping costs are calculated at checkout based on your order and delivery address. Delivery times vary by carrier and location and begin once your order has shipped (after the 3-business-day processing window).
Digital Products JMJ Catholic Planner PDFs, digital games, and digital curriculum products are delivered instantly via download link/email — no shipping required, no shipping charge applied.
Order Tracking You'll receive a shipping confirmation email with tracking information as soon as your physical order ships.
Shipping Destinations We currently ship within the United States. [If you also ship internationally, let me know and I'll add a section covering customs, duties, and extended delivery windows.]
Lost or Damaged Packages If your order arrives damaged or doesn't arrive, contact us at info@luduscatholicgames.com within 30 days of the expected delivery date and we'll resolve it — this is covered under our money-back guarantee either way.